Privacy Policy

we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or make purchases from our online store.

By using our website, you agree to the terms outlined in this Privacy Policy. Please take a moment to review the following details about how your information is managed.

1. Information We Collect

We collect information to provide a better shopping experience and improve our services. The types of information we collect include:

  • Personal Identification Information: When you make a purchase or sign up for an account, we collect details such as your name, email address, mailing address, phone number, and payment information.
  • Non-Personal Identification Information: We may collect data regarding your interaction with our website, such as IP addresses, browser type, device information, and browsing patterns. This helps us understand how visitors use our site and allows us to improve its functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Order Processing: To process and deliver your orders, including billing and shipping.
  • Customer Support: To respond to inquiries, provide support, and resolve issues related to your orders.
  • Email Communication: To send you order confirmations, updates, promotions, and newsletters (you can opt-out at any time).
  • Improving Our Services: To personalize your shopping experience and enhance website functionality based on your browsing behavior.
  • Security: To ensure the security of our website, detect fraud, and maintain a safe shopping environment.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data. This includes:

  • Encryption: All sensitive payment information is encrypted using SSL (Secure Socket Layer) technology to ensure that your data is transmitted securely.
  • Access Control: Only authorized personnel have access to your personal information, and we regularly review our security protocols to maintain a secure environment.
  • Third-Party Partners: We ensure that any third-party service providers we work with (e.g., payment processors and shipping companies) also comply with stringent privacy and security standards.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share necessary details with trusted partners who help us process payments, deliver products, or provide customer service. These partners are bound by confidentiality agreements.
  • Legal Compliance: If required by law, we may disclose your information to government authorities or other entities to comply with legal obligations, enforce our Terms of Service, or protect our rights or safety.

5. Cookies and Tracking Technologies

To improve user experience, FastSolve.com uses cookies and similar technologies to track visitors' browsing behavior. These cookies help us:

  • Personalize Your Experience: Remember preferences, items in your cart, and past purchases.
  • Analytics: Track how users interact with our site to improve the content and functionality of our website.
  • Advertising: Tailor ads to your interests based on browsing activity.

You can manage or disable cookies through your browser settings if you prefer not to allow cookies.

6. Your Data Protection Rights

As a customer, you have the right to:

  • Access and Correct Your Data: You can request access to the personal data we hold about you and update or correct any inaccuracies.
  • Delete Your Data: You can request that we delete your personal information, subject to certain legal restrictions.
  • Opt-Out of Marketing Emails: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any promotional email or contacting us directly.

To exercise any of these rights, please contact us at support@fastsolve.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, complying with legal obligations, and resolving disputes.

8. Changes to This Privacy Policy

FastSolve.com reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: hellofastsolves@gmail.com
  • Phone: +880 1601-217308